Terms & Conditions

1. Service description

Knora is a software-as-a-service platform that helps learning and development teams generate training content — including presentations, facilitator guides, workbooks, activities, and assessments — using instructional design frameworks and artificial intelligence.

2. Eligibility and accounts

• You must be at least 18 years old and able to enter a binding contract.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate registration information and keep it up to date.
• You are responsible for all activity that occurs under your account.

3. Subscriptions and payments

• Paid plans are billed according to the pricing shown on the platform at the time of purchase.
• Payments are processed through Razorpay. By completing a purchase, you also agree to Razorpay's applicable terms where relevant.
• Subscription benefits — including token limits, request limits, and role assignments — are defined by the plan you select.
• We may change plan features or pricing for future billing periods with reasonable notice where required.
• Taxes, if applicable, are your responsibility unless stated otherwise.

Refund terms are described in our Refund Policy.

4. Acceptable use

You agree not to:

• Use the service for unlawful, harmful, or fraudulent purposes
• Upload content that infringes intellectual property or privacy rights of others
• Attempt to reverse engineer, scrape, or disrupt the platform
• Share account access in a way that violates your plan limits or these Terms
• Use outputs to generate misleading, discriminatory, or illegal material

We may suspend or terminate accounts that violate these Terms or pose a security or legal risk.

5. Your content

You retain ownership of content you upload. You grant us a limited license to host, process, and transform that content solely to provide the service. You represent that you have the rights necessary to submit such content.

6. Generated outputs

AI-generated materials are provided as drafts to support your training workflow. You are responsible for reviewing, editing, and validating all outputs before use in live training, compliance, or client delivery. We do not guarantee factual accuracy or fitness for a particular purpose.

7. Intellectual property

The Knora platform, brand, software, and underlying technology are owned by Knora or its licensors. These Terms do not grant you any rights to our trademarks or proprietary systems except as needed to use the service.

8. Availability and changes

We strive to keep the service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with or without notice, especially for maintenance, security, or product improvement.

9. Disclaimer of warranties

The service is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by law, Knora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business opportunities. Our total liability for any claim arising from the service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnity

You agree to indemnify and hold harmless Knora from claims arising out of your use of the service, your content, or your violation of these Terms or applicable law.

12. Termination

You may stop using the service at any time. We may suspend or terminate access for breach of these Terms, non-payment, or legal compliance. Provisions that by nature should survive termination will remain in effect.

13. Governing law

These Terms are governed by the laws of India. Courts in India shall have exclusive jurisdiction, subject to applicable consumer protection laws.

14. Contact

Questions about these Terms may be sent to sales@creationnext.co.in or via our Contact Us page.